Shackled Necklace ★ Gold
All domestic orders are shipped with UPS or USPS and multiple delivery methods are offered at checkout. Any orders with "Free Holiday Shipping" selected will be shipped via USPS First Class Package, UPS Ground, or USPS Priority Mail depending on package weight and delivery location. USPS Priority Mail Express, UPS Next Day Air, and UPS Next Day Air Early are available for guaranteed overnight delivery if placed by 12:00pm CST Monday-Friday (excludes weekends and holidays).
UPS Standard, UPS Worldwide Expedited, UPS Worldwide Saver, and DHL Express Worldwide are all available international shipping methods. UPS Standard may include additional customs/brokerage fees to complete delivery in some countries. All rates are calculated at checkout. Depending on the destination country and shipping method selected, some orders may require additional duties/taxes to complete delivery. These duties/taxes are the responsibility of the buyer to pay; any package that is returned to us due to a refusal by the receiver to pay duties/taxes will not be refunded.
For more information, please refer to our shipping policy here.
*EXTENDED HOLIDAY RETURNS*
For all orders purchased on or after November 17th 2021, we will accept exchanges for store credit or different sizes/styles up until January 15th 2022. Our refund window will remain 30 days during this time.
We accept returns within 30 days of item delivery provided that the item is unworn and in its original condition with all tags still attached. Excluded items include sale items, swimwear, intimates (bodysuits, swimsuits), underwear, earrings, and vintage pieces. We will accept returns of items purchased using a discount code or during a site-wide sale/special promotion. We are unable to process any returns or exchanges that do not include a completed Returns Form. For more information or to retrieve a Returns Form, please refer to our Returns and Exchanges policy here.